How Genabra works
Your idea is the starting point. Here’s what happens next.
1. Describe it or upload a photo
Tell us what you want to create, or add a reference image. A photo is enough to get started; you can add details about colors, shape and materials if you have them. Only upload images you have permission to use.
2. Make the design yours
Review the first image and ask for changes. Your saved versions stay available, so you can compare them and return to an earlier idea. The image is a design preview; it is not yet a confirmed production specification.
3. Add the practical details
Choose Make it and add quantity, size or dimensions, and any special requests. For clothing or shoes, you can describe an item that fits you well, including its brand, style and size. Add your delivery address so the price can reflect where it’s going.
4. Review your total
Where checkout is available, we show one total before payment. Review the design and payment terms before continuing to secure checkout. If your item needs extra review, we save the request and quote before opening payment.
5. Confirm the plan
After payment, we confirm how your item will be made and its delivery window. We’ll ask for clarification or approval if anything needs to change. If we can’t make it at the price you paid, you can receive a full refund or agree to an alternative.
6. Follow your order
Your order page shows confirmed progress through production, quality review, shipping and delivery. For questions or a problem with the finished item, contact support@genabra.com with your order reference.