Design and order terms
Updated October 1, 2026. Your individual order’s accepted terms also apply to that order.
Using the design studio
You can describe an idea, add reference images and generate or modify concept designs. Use content you have permission to provide. Generation is subject to service availability and usage limits.
AI images can contain errors. Concepts are not confirmed specifications, inventory, supplier commitments or guarantees of feasibility. Requests may need changes or be declined following safety, feasibility or rights review.
Ordering and payment
Creating a design does not place an order, start a subscription or authorize payment. Where checkout is available, your total and payment terms are presented for review before you pay. Some items require additional review before payment is available.
For an upfront order, production and delivery details are confirmed after payment and before making begins. If we cannot fulfill the design at the paid price, you can receive a full refund or approve an alternative. Changes to agreed specifications require your approval.
Your details and support
Provide accurate contact, delivery, sizing and fit information. A reference size is a starting point, and we may need further information before production. Review the design and order details carefully before accepting them.
See Delivery, cancellations & refunds for information about delivery and requests for help. Questions about these terms or your order can be sent to support@genabra.com. These terms do not limit your applicable consumer rights or change an existing order’s accepted agreement.