Privacy notice

Your designs and images

When you submit a wish or reference photo, Genabra processes it using Cloudflare to create and refine your design. We store submitted content, design versions, generated images and processing records in Cloudflare storage. Creating a design does not automatically publish it in the inspiration gallery; gallery additions require review.

Your session and account

A secure session cookie keeps your wishes together in this browser. Clearing it can remove access to guest designs. Verified sign-in links your collection to your account so you can return to it. Your light or dark theme preference is stored in your browser. Cloudflare processes technical request information to operate and protect the service.

When you continue with Google, Google authenticates your account and shares your account identifier, email address and basic profile information, such as your name and profile image. We store these details and secure session records in Cloudflare to connect you to your saved designs and orders. This sign-in does not request access to your Gmail messages or Google Drive files.

Order information

When you request a price or place an order, we store the details you provide, including quantity, size, fit references, special requests, contact information and delivery address. We also record quotes, payment status, approvals and order progress. We may record when a displayed quote is viewed to understand where customers leave the ordering process.

Our team uses a restricted Google Sheet for order summaries, including order status, contact email, sizing and links to protected design and handoff records. Street addresses remain in the protected order workspace. Order notifications go to the private owner inbox.

Payments and fulfillment

Stripe processes checkout and payments. Genabra receives payment identifiers and status information; do not send full card details to our support team. For fulfillment, relevant design, sizing and delivery details may be shared with production and delivery partners as needed to handle your approved order. Creating an image alone does not send a supplier order.

Support and your choices

If you contact us, we use your message and contact information to respond. Only upload content you have permission to use, and avoid sensitive personal information that is not needed for your request.

For access, deletion or privacy questions, email support@genabra.com. Some order, payment and decision records may need to be retained for accounting, dispute resolution or legal obligations.